A “one stop shop” for all your IT needs.
We listen
We listen to what the client wants to accomplish and we develop for that customer a custom plan.
technical strength
Our engineering to sales ratio is 22:1. All the technology we support and deploy operates on servers we own, in our data centers. We have internal experts to solve any technical problem.
up-time
We have industry-leading uptime (over 99.999%) because the tools and solutions we use run in our Private Cloud – allowing us to rapidly respond to technical problems and events.
We are proud
We have industry-leading support ratings and we are proud of it. Our support translates into our existing clients being our single biggest lead source for new clients.
Big Enough
We have the capability to deliver high-quality solutions similar to enterprise IT providers whilst still maintaining our small business mentality. This means you get the reliability and best practice solutions.
Culture
At Protected Harbor company culture is something we live and breathe each day. Since 2001 we have built a culture that focuses on a genuine desire to help people and a passion for technology. We attribute our unique culture to our ongoing recognition as one of the fastest-growing IT-based in Orangeburg, NY, US.
Commitment
Our objective is to reduce your operational IT headaches and lower the cost of IT to your organization. This means, we always endeavor to put the interests of our clients before profit and we always maintain honesty and transparency in our relationships.
Industry Expertise
Over the last 20 years, Protected Harbor has developed a reputation as a thought leader in delivering IT services to small to medium-sized businesses and not for profits.
Join the Protected Harbor family
This is a company that will do whatever it takes so your bottom line can improve. To get us up to par and to straighten out our issues, Protected Harbor technicians spent almost 72 hours here! And because they work with other schools, they are able to guide us and tell us to do what’s best for the students which is invaluable.
We have a great relationship with Protected Harbor. They aren’t just a vendor, but they have become a great partner for HARC. It’s a very collaborative and wonderful partnership, and we feel we can count on Protected Harbor.
I have recommended Protected Harbor numerous times and intend to continue to do so. During the 16 years I been with my company I have used two other IT companies. I experienced substantial problems with both companies. I have yet to encounter any significant problems with Protected Harbor. In my opinion they are one of the best!!!
I have an immediate response during a crisis. Someone is always available to talk.
The service has always been prompt and the staff has shown a great deal of competence.
We are a retail business – it is critical we stay up and our systems need to be working and with you they always are.
What distinguishes your company is the level of technical knowledge it is way beyond others.
We would recommend you to anyone, you have been there for us.
I also want to repeat my gratitude for a quick and smooth transition. We are so grateful that you did it on a weekend so that the workaholics would not have interrupted working time. The 24-hour tech help has been extremely friendly and helpful and quite good English. I was really impressed that the server outage was detected and addressed even in the middle of the night.