NETWORK OPERATION CENTER (NOC)

In the fast-paced realm of modern business, the consequences of a mere minute of power outage or downtime can send shockwaves of financial loss through larger companies, potentially amounting to millions of dollars. Even for smaller firms, the impact is no less significant, though not as monumental, as it seriously threatens their overall operations. This is precisely why the indispensable role of NOC engineers and establishing a Security Operations Center (SOC) is paramount in safeguarding and managing the network infrastructure.

Imagine a high-stakes chess game where the wrong move can bring an entire organization to its knees. Enter the NOC and network infrastructure engineers, the strategic masterminds responsible for maintaining the delicate balance of network management and monitoring. Their expertise and unwavering focus ensure that every piece of the digital puzzle falls into place seamlessly.

However, their mission goes beyond averting potential disruptions. NOC engineers are the vanguards of cybersecurity, operating from the fortified fortress known as the Security Operations Center (SOC). In this virtual battlefield, they tirelessly detect and neutralize threats, protecting the organization’s invaluable data and thwarting cyberattacks before they can inflict harm.

NOCs are primary places where an organization’s computer network and telecom infrastructure are supported, IT infrastructure events are detected, resolved, and data center availability is ensured. They can be found within and outside the data center, depending on the situation. It’s usually connected to a high-speed internet connection or the backbone to supply as much bandwidth as possible.

Protected Harbor is one of the most significant managed NOC organizations, with a well-structured physical space, network operations center, hardware infrastructure, communication infrastructure, staffing and training, dedicated servers, network performance, contingency, disaster recovery, access control, patch management and monitoring systems.

NOC Services Tailored to Your Needs

We specialize in helping you set up new Network Operations Centers (NOC) and improve existing ones. Our expertise comes from successfully creating top-notch NOCs well-regarded in various industries. Our NOC design team creates a workflow that ensures you have good operational visibility, including thorough reports and data, to run the network operation center NOC successfully and efficiently.

Our NOC Design services include the following:

• Examining the requirements for greenfield NOC deployments
• Evaluation of current NOC operations
• Services for layout and optimization
• Processes of Quality Control and Quality Assurance
• Continual Service Improvement is being implemented
  

Business decisions are based on data. Protected Harbor has a team of professionals who evaluate data generated by alarms and tickets on our clients’ environments to find crucial business indicators. Our analyses give our clients in-depth information on their network architecture and help them make crucial decisions.

We recognize the importance of response and resolution timeframes to you. Before delivering the promise, we will work with you to create success measures and Service Level Agreements (SLAs).

A Network Operations Center (NOC) is a centralized facility responsible for monitoring, managing, and maintaining a company’s network infrastructure. To build a NOC, several key steps need to be followed. First, define the scope and objectives of the NOC, including the network size, services to be monitored, and desired performance metrics.

Next, establish a physical location with the necessary infrastructure, such as power backup systems, network monitoring tools, and communication systems. It’s essential to assemble a skilled team of network engineers and technicians proficient in network monitoring, troubleshooting, and incident management.

Implement a robust network monitoring system that provides real-time visibility into the network’s health, performance, and security. This includes configuring alerts, setting up automated monitoring processes, and establishing protocols for incident response. Develop comprehensive documentation and standard operating procedures to ensure consistency and efficiency in network operations.

Regularly evaluate and update the NOC’s capabilities, incorporating new technologies and industry best practices to enhance network performance and security. Organizations can effectively monitor their networks, proactively address issues, and maintain a reliable and secure network infrastructure by building a well-equipped and well-staffed NOC.