Why is Protected Harbor Better?
Our IT Services
Managed IT Services
Protected Harbor here to support your IT Environment and Manage your IT services.
At Protected Harbor, we assess and understand what you need and provide the best solution so you can have peace of mind. We ensure that your team remains productive and secure so that you can focus on what you do best. We quickly adapt and deploy new technologies to support your unique IT business needs. Our team of IT experts is ready to support you during this server downtime. Together, we can work to discover, design, and deliver the solution that accelerates your business and exceeds your goals.
Protected Harbor manages IT services that allow businesses to delegate their IT operations. We specialize in handling these responsibilities. We are known as Managed Service Providers (MSPs), responsible for the entirety or portions of a business’ IT systems, as agreed upon in a Service Level, IT equipment is typically procured by the client, we provide round-the-clock monitoring, issue resolution, and reporting, and more. Protected Harbor charges a flat fee for delivery of services over a set period of time.
Cloud computing has allowed managed IT services to expand beyond the regions and borders that would constrain the average break/fix IT through the adoption of Software as a Service (SaaS) technologies, as well as Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) also. These capabilities allow managed IT services to scale at a rate dramatically larger and faster than in-house IT operation or break/fix.
Smart IT Infrastructure
This is a company that will do whatever it takes so your bottom line can improve. To get us up to par and to straighten out our issues, Protected Harbor technicians spent almost 72 hours here! And because they work with other schools, they are able to guide us and tell us to do what’s best for the students which is invaluable.
We have a great relationship with Protected Harbor. They aren’t just a vendor, but they have become a great partner for HARC. It’s a very collaborative and wonderful partnership, and we feel we can count on Protected Harbor.
I have recommended Protected Harbor numerous times and intend to continue to do so. During the 16 years I been with my company I have used two other IT companies. I experienced substantial problems with both companies. I have yet to encounter any significant problems with Protected Harbor. In my opinion they are one of the best!!!
You guys are super responsive and efficient.
I have an immediate response during a crisis. Someone is always available to talk.
The service has always been prompt and the staff has shown a great deal of competence.
We are a retail business – it is critical we stay up and our systems need to be working and with you they always are.
What distinguishes your company is the level of technical knowledge it is way beyond others.
We would recommend you to anyone, you have been there for us.
I also want to repeat my gratitude for a quick and smooth transition. We are so grateful that you did it on a weekend so that the workaholics would not have interrupted working time. The 24-hour tech help has been extremely friendly and helpful and quite good English. I was really impressed that the server outage was detected and addressed even in the middle of the night.
Richard Luna is the Chief Executive Officer and founder of Protected Harbor. He formed Protected Harbor in 2006, bringing more than 25 years of technology industry leadership and technology infrastructure expertise to the company and to the small and medium-sized organizations Protected Harbor serves.
Jeffrey Futterman is Protected Harbor’s, Chief Operating Officer. Jeff has many years of experience in managing businesses of various sizes, in particular IT Departments, Technology Consulting, and Outsourcing. Jeff is responsible for ensuring that our internal processes are streamlined to make our customer experience first class.
Nick Solimando is Protected Harbor’s Director of Technology. He is responsible for defining Protected Harbor’s long-term technology strategy and vision and advocating for that vision with customers. Nick is an accomplished leader in managing all technology services and boosting technical excellence across the company.