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201-957-1616
support@protectedharbor.com
60 Dutch Hill Road, Suite 16, Orangeburg, NY, 10962.

   

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ON-SITE SUPPORT SERVICES

SUPPORT SERVICES REDEFINED

Even if your company isn’t tech-savvy, you’re likely to have frequent IT demands like email, phone systems, and voicemails. Even maintaining a simple website for your company can be difficult. If you don’t have the budget for a full-time IT employee, onsite support services may be the answer. Our vast network of partners is based on solid, long-term connections.

We serve a multitude of industries, including manufacturing, construction, insurance, social services, non-profit, and more. With our diverse equipment and services, we are committed to providing excellent service to our community.

Support for Seamless Performance
On-Premise Support for Seamless Performance
Tech troubles can sometimes be fixed by calling your dedicated IT tech team. In other instances, onsite IT support is required to address your IT difficulties.

 

Protected Harbor’s onsite IT tech support services are always available to assist you in getting your network back up and running.

Why Do You Require On-site Assistance?
Many IT issues may be resolved remotely using screen-sharing technology, phones, and cloud control systems. However, the challenges that frequently put a firm to a halt usually include physical failures or systemic concerns that are difficult to resolve remotely. These examples can include network failures, printer and copier issues, phone system outages, and security issues. Onsite computer support can be the ideal solution in these situations.
On site Assistance
Client Retention Rate
Workflow Events Logged Everyday
Avg. Increase in Application Speed

Overcome The Challenges

In order to tackle today’s complex IT challenges, it’s going to take a lot more than just hardware and software. From the first planning phases to delivery and testing, technology necessitates a seasoned team that remains focused on your project. On-Site services provide IT consultation, integration, and maintenance on today’s most advanced hardware technology.

On-Site Project Support

Your projects go more smoothly, stay on schedule, and are cost-efficient with our support.

On-Site Help Desk Services

Assist with incident resolution or service request management, and manage departmental knowledge with our on-site help desk.

End-User Desktop Support

Fix and resolve user issues with the serious adverse event reporting, tracking, and document management systems.

Day to Day Management Support

To increase the value of the business and the profit, focus on everyday activities performed on a regular basis.

On-Site IT Support

Protected Harbor Supports Your Office Technology.
Our Technology Partners

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Because Convenience Comes First

When your IT problem influences your productivity, you start losing money. It’s critical to have a dedicated IT crew ready to come to your location and begin diagnostic testing and repairs when you notice an issue with your hardware or network that’s too big to manage over the phone. On-site IT support services deliver skilled technicians to your door, allowing you to get back on track as quickly as possible.

Convenience Comes First
More Accessible, Better, and Progressive Support Services.

We’re more than just an onsite IT support service provider; we’re your IT partner for all your needs.  Our onsite IT support technicians are polite and educated, arrive fast, and make sure your systems are up and running before they leave. We will also record and archive the call if you have a similar issue in the future.

Progressive support services are an essential part of any business, but they’re particularly important for tech companies. People have high expectations when it comes to tech, and they want results quickly. With Protected Harbor you can rest assured.

Protected Benefits

EASE. SOLVE. PERFORM.