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MANAGED IT SERVICES

MANAGED IT SERVICES

Is Your Tech Helping or Hurting Your Business?

Suppose you’re experiencing downtime, system crashes, application failures, internet issues, or your in-house IT team has become overwhelmed with projects. In that case, it’s time to partner with one of the top Managed IT Service Provider in New York.

 

Our IT specialists will help transform your business with digital and technology strategies that align with your business goals. Eliminate costly downtime, maximize your operational maturity, and take the stress out of day-to-day IT operations. Gain access to a complete team of managed IT solutions and IT experts that will help you manage the newest technology, and a wealth of information, that will help you grow faster, increase profitability, and work more effectively.

Is Your Tech Helping or Hurting Your Business?

Suppose you’re experiencing downtime, system crashes, application failures, internet issues, or your in-house IT team has become overwhelmed with projects. In that case, it’s time to partner with one of the top Managed IT Service Provider in New York.

 

Our IT specialists will help transform your business with digital and technology strategies that align with your business goals. Eliminate costly downtime, maximize your operational maturity, and take the stress out of day-to-day IT operations. Gain access to a complete team of managed IT solutions and IT experts that will help you manage the newest technology, and a wealth of information, that will help you grow faster, increase profitability, and work more effectively.

IT MANAGED SERVICES

Modern IT Solutions for Modern Businesses

We help business IT’s increase efficiency, boost productivity, and reduce overhead.
PROTECTED DESKTOP AS A SERVICE
Take advantage of cloud computing to deliver cloud-hosted virtual desktops to any employee, on any device, from anywhere. Not just your typical remote desktop.
INFRASTRUCTURE AS A SERVICE
Get the backend IT infrastructure for running applications and workloads in the cloud. Ensure essential computer, storage, and network resource are available on demand.
DATA CENTER AS A SERVICE
Protected Data Center ensures that all critical and non-critical systems are running at optimal levels and that all business processes continue to run without fail.
HIGH AVAILABILITY
We use a multi-layer load balancing and guest clustering approach to achieve a wide variety of highly available configurations.
TECHNOLOGY IMPROVEMENT PLAN
IT and technology roadmap designed to deliver the best strategy for your company using proven processes.
SOFTWARE AS A SERVICE
Get the best on-demand cloud software and support from expert software engineers for a fraction of the price.
CO-MANAGED IT
We are there for you, customize which IT projects and tasks to keep in-house and which to pass onto Protected Harbor.
DATA INFRASTRUCTURE
Get a full team to monitor, measure, manage and control data center usage, IT-related equipment, and infrastructure components.
24/7/365 IT HELP DESK
Technology doesn't take a break, and neither do we. Get around-the-clock tech support from a live person, no matter the day or time.

No One-Size-Fits-All Solution for Organizations That Want to Grow

We are not your typical managed IT services provider (MSP). We provide unmatched IT managed services for small businesses. Our strength is that we offer diverse capabilities to suit every company’s needs. Our ability to tailor our managed IT support services to unique situations is a part of the reason why we’ve earned a 95% retention rate. Clients can select the programs and packages that fit their needs to develop a customized solution.
Like others, we offer Cybersecurity, Enterprise Networking, Infrastructure Design, Monitoring, Customized Cloud, Change Management, plus Protection and recovery.
Unlike everyone else, we listen, learn, think, and do not blindly deploy. We put together customized technology plans that focus on stability at the lowest possible cost. If you don’t need it, you shouldn’t pay for it. That’s why Protected Harbor is a trusted Managed IT Services Provider that becomes a part of your team. If you are ready to join the winning team and get a good night’s rest, we are here to work with you.
Solution for Organizations
Build Stronger Solutions

Think Smarter, Build Stronger Solutions, & Run More Efficiently

You may question why I need a managed IT provider. Because you’ll have greater control of your network and lower operating costs with the help of Protected Harbor’s managed service. We handle the grunt work, so you can focus on the crucial stuff. By partnering with Protected Harbor IT management services, our clients are enjoying the benefits of having their own IT department at a lower cost than bringing in more in-house IT help.

For a busy CIO, a complete suite of managed IT services will help you to better manage expectations as well as to satisfy those expectations. Let us help you build a holistic, flexible IT strategy.

  • Better risk management
  • Integration among different processes
  • Better company-wide productivity
  • Alignment between business goals and IT projects
  • No surprise costs with pre-defined flat monthly fees
  • Enhanced security and compliance
  • Expert-level tech support and resources

Think Smarter, Build Stronger Solutions, & Run More Efficiently

You may question why I need a managed IT provider. Because you’ll have greater control of your network and lower operating costs with the help of Protected Harbor’s managed service. We handle the grunt work, so you can focus on the crucial stuff. By partnering with Protected Harbor IT management services, our clients are enjoying the benefits of having their own IT department at a lower cost than bringing in more in-house IT help.

For a busy CIO, a complete suite of managed IT services will help you to better manage expectations as well as to satisfy those expectations. Let us help you build a holistic, flexible IT strategy.

Build Stronger Solutions
  • Better risk management
  • Integration among different processes
  • Better company-wide productivity
  • Alignment between business goals and IT projects
  • No surprise costs with pre-defined flat monthly fees
  • Enhanced security and compliance
  • Expert-level tech support and resources

Benefits of Protected Harbor Managed IT Services

At Protected Harbor, our expert services allow you to focus on growing your business while we take care of your technology needs.

Comprehensive Managed IT Support Services

Comprehensive Managed IT Support Services

Focus on growing your business while we manage your technology. Our services include 24x7x365 proactive network monitoring, automated systems management, patch management, and end-user support via our premier service desk.
Strategic IT Management Services

Strategic IT Management
Services

Optimize your technology infrastructure with our tailored IT management services. We offer onboarding assessments, strategic roadmap development, named client technology managers, monthly program reporting, and live network documentation portal access.
Expert IT Support Provider

Expert IT Support
Provider

Benefit from our team's extensive expertise and resources. We provide unlimited end-user support, advanced service level agreements, and responsive support through email, chat, call, or our mobile app.
Proactive IT Managed Support Services

Proactive IT Managed Support Services

Ensure smooth and efficient technology operations with our 24x7x365 proactive network monitoring and automated systems management. We detect and resolve issues before they become problems, keeping your IT infrastructure running seamlessly.
Google 5 star review
TOP managed service provider
AICPA SOC Badge
AICPA SOC TYPE II Badge

Benefits of Protected Harbor Managed IT Services

At Protected Harbor, our expert managed IT services allow you to focus on growing your business while we take care of your technology needs.

Comprehensive Managed IT Support Services

Comprehensive Managed IT Support Services

Focus on growing your business while we manage your technology. Our services include 24x7x365 proactive network monitoring, automated systems management, patch management, and end-user support via our premier service desk.
Strategic IT Management Services

Strategic IT Management
Services

Optimize your technology infrastructure with our tailored IT management services. We offer onboarding assessments, strategic roadmap development, named client technology managers, monthly program reporting, and live network documentation portal access.
Expert IT Support Provider

Expert IT Support
Provider

Benefit from our team's extensive expertise and resources. We provide unlimited end-user support, advanced service level agreements, and responsive support through email, chat, call, or our mobile app.
Proactive IT Managed Support Services

Proactive IT Managed Support Services

Ensure smooth and efficient technology operations with our 24x7x365 proactive network monitoring and automated systems management. We detect and resolve issues before they become problems, keeping your IT infrastructure running seamlessly.

Managed IT Service Provider for New York, New Jersey, & Connecticut Businesses

IT Solutions That Set Your Business Up For Success.
Our Technology Partners

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Why Outsource Managed IT Services to Redefine Your Technology

Smart IT management services and executives understand the importance of a strong IT strategy, best managed by experts who can guide your business towards both short-term and long-term success.

Our Managed IT Support New York-based team at Protected Harbor offers expert IT guidance and management for both in-office and remote workforces. We’ll assess your IT infrastructure and provide customized solutions to streamline your operations.

In today’s tech-driven world, businesses use a variety of devices, software, and hardware, which can overwhelm IT departments. That’s where our manage IT support comes in—offering a cost-effective team of engineers to keep your systems running smoothly.

We provide consistent, flat-rate tech support, ensuring 24/7 IT security and stability. Our comprehensive IT-managed services cover all aspects of your digital strategy, giving you peace of mind.

Outsource Managed IT

Managed IT Service Provider FAQS

What are Managed Services in IT?

Managed IT services involve outsourcing specific IT tasks to a third-party provider, known as a Managed Services Provider (MSP). MSPs or IT support companies handle the proactive management, monitoring, and support of an organization’s IT systems, ensuring reliable and secure operations without the need for an in-house IT team. Services typically include network monitoring, cybersecurity, data backup, software updates, and technical support, allowing businesses to focus on their core activities.

What Do Managed IT Services Include?

The IT support services provider typically cover in their services:

24/7 Monitoring and Support: Continuous monitoring and real-time issue resolution.
Help Desk Support: Round-the-clock assistance for IT issues.
Network Security: Protection against cyber threats with proactive security measures.
Data Backup & Recovery: Secure data backup and disaster recovery solutions.
IT Consulting: Strategic guidance on IT investments and infrastructure.
Software & Patch Management: Regular updates and security patching.
Infrastructure Management: Maintenance of servers, networks, hardware, and cloud services.

Who Is a Good Fit for Managed IT Services?

These services are ideal for:

Small to Medium-Sized Businesses (SMBs): Access to full IT support without needing an in-house team.
Large Enterprises: Additional expertise and support for internal IT departments.
Regulated Industries: Compliance support for sectors like healthcare, finance, and legal.
Businesses with Limited IT Resources: Comprehensive IT management for those lacking internal expertise.

Managed IT Service Provider FAQS

What are Managed Services in IT?

Managed IT services involve outsourcing specific IT tasks to a third-party provider, known as a Managed Services Provider (MSP). MSPs or IT support companies handle the proactive management, monitoring, and support of an organization’s IT systems, ensuring reliable and secure operations without the need for an in-house IT team. Services typically include network monitoring, cybersecurity, data backup, software updates, and technical support, allowing businesses to focus on their core activities.

What Do Managed IT Services Include?

The IT support services provider typically cover in their services:

24/7 Monitoring and Support: Continuous monitoring and real-time issue resolution.
Help Desk Support: Round-the-clock assistance for IT issues.
Network Security: Protection against cyber threats with proactive security measures.
Data Backup & Recovery: Secure data backup and disaster recovery solutions.
IT Consulting: Strategic guidance on IT investments and infrastructure.
Software & Patch Management: Regular updates and security patching.
Infrastructure Management: Maintenance of servers, networks, hardware, and cloud services.

Who Is a Good Fit for Managed IT Services?

These services are ideal for:

Small to Medium-Sized Businesses (SMBs): Access to full IT support without needing an in-house team.
Large Enterprises: Additional expertise and support for internal IT departments.
Regulated Industries: Compliance support for sectors like healthcare, finance, and legal.
Businesses with Limited IT Resources: Comprehensive IT management for those lacking internal expertise.

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